Contact

Contact

Do you have any questions about our products, your order or do you need help choosing the right spare part? We are happy to be there for you!

Direct contact:

Email: sam.berens@bikely.one

Telephone: +49 15203310127

Our service times: We are available for you at the following times:

Monday to Sunday: 8:00 a.m. – 5:00 p.m

We endeavor to respond to all email inquiries within 24hours to answer.

Company address: (Please note this is not a return address)

Sam Berens – Bikely

Steinburgring 45

48431 Rheine

Germany

Sales tax identification number in accordance with Section 27 a of the Sales Tax Act:

DE 459661930

Returns: Information about returns and our return address (Mühlenberg 10, 48734 Reken) can be found in our [Cancellation policy].

Our logistics are operated by Susanne Berens (Mühlenberg 10, 48734 Reken) on behalf of Sam Berens. Please send returns exclusively to this address.