Contact information

Contact

Do you have any questions about our products, your order or do you need help choosing the right spare part? We are happy to be there for you!

Direct contact:
Email: info@bikely.one
Telephone: +49 152 03310127

Our service times:
Monday to Sunday: 8:00 a.m. – 5:00 p.m

We aim to respond to all email inquiries within 24 hours.

Company address: (Please note this is not a return address)

Sam Berens – bikely
Steinburgring 45
48431 Rheine
Germany

Sales tax identification number in accordance with Section 27a of the Sales Tax Act: DE 459661930

Returns: Information about returns and our return address (Mühlenberg 10, 48734 Reken) can be found in our Cancellation policy.

Our logistics are operated by Olaf Berens (Mühlenberg 10, 48734 Reken) on behalf of Sam Berens. Please send returns exclusively to this address.